At Wolf & Wick, we value your trust and respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you place an order, subscribe to our mailing list, or contact us, we may collect personal information such as your name, email address, delivery address, phone number, and payment details. We also collect limited technical information, such as your IP address and browser type, to help us improve our website and user experience.
Our website uses cookies to make your shopping experience easier. Cookies help keep track of your cart, remember your preferences, and allow you to log in securely. You can choose to disable cookies through your browser settings, but this may affect certain website functions.
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Send you order confirmations, updates, and shipping notifications
- Respond to your enquiries and provide customer support
- Share news, promotions, or updates if you choose to subscribe to our mailing list
- Improve our website and service quality
You can unsubscribe from our mailing list at any time by clicking “unsubscribe” at the bottom of any email or by contacting us directly.
We will never sell, rent, or trade your personal information to third parties. We may, however, share relevant details with trusted service providers (such as couriers or payment processors) when necessary to complete your order or provide customer service.
Security of Your Information
We take your privacy and data security seriously. All transactions are processed through secure payment gateways, and we use industry-standard security measures to protect your personal information from loss, misuse, or unauthorised access.
While we take all reasonable precautions, no online platform can guarantee complete security. You acknowledge that you provide your information at your own discretion.
Links to Other Websites
Our website may contain links to third-party websites. Wolf & Wick is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. To make a request, please contact us at wolfandwick@gmail.com
Changes to This Policy
Wolf & Wick may update this Privacy Policy from time to time. Any updates will be published on this page with a revised date. By continuing to use our website after an update, you acknowledge and accept the revised terms.