Wolf & Wick Terms and Conditions
By accessing or purchasing from this website, you agree to the terms, conditions, and disclaimers listed below. These Terms and Conditions may be updated at any time without prior notice, and continued use of this site constitutes agreement to those changes.
Our Products
All Wolf & Wick arrangements are handmade in New Zealand using locally sourced materials where possible. Each creation is unique and may vary slightly in colour, composition, or scent due to the nature of handcrafting and seasonal supply. We may occasionally substitute items of equal or greater value if a specific element is unavailable, while maintaining the overall look and feel of your chosen design. These variations are part of the character and individuality of each piece.
Ordering and Payment
All prices are listed in New Zealand dollars and include GST. Orders are processed once full payment has been received. We accept major credit and debit cards through our secure payment gateway. Your payment details are processed securely and are never stored or viewed by Wolf & Wick.
Safety Notice
Wolf & Wick bouquets are designed as decorative pieces. Our wax flowers are made from candle wax but are not intended to be lit while arranged with dried foliage or wrapping paper.
If you wish to burn a wax flower, remove it from the bouquet, take out the stick, and place it on a steel tray or heat-safe plate away from flammable materials. Never leave a burning candle unattended.
Privacy and Personal Information
We respect your privacy and handle all personal information in accordance with our Privacy Policy. Customer information is used only for processing orders, communicating with you about your purchase, or sharing updates if you have opted in. We do not rent or sell personal data to any third party.
Intellectual Property
All content, designs, images, and text on this website are the property of Wolf & Wick and may not be copied, reproduced, or used without prior written permission.
Liability
Wolf & Wick is not responsible for any direct or indirect loss, damage, or injury arising from misuse of our products or delays caused by third-party courier services.
All care is taken to ensure accuracy in product descriptions and images, but minor variations may occur.